Education
University of Michigan, School of Information (Ann Arbor, MI)
Master of Science in Information (April 2010)
Area of Specialization- Human Computer Interaction
University of California, San Diego
Bachelor of Science in Cognitive Science (June 2006)
Area of Specialization- Human Computer Interaction
Work Experience
User Experience Designer | Digitaria- San Diego, CA (08/2006-06/2008)
- Examined clients’ business challenges and created solutions to improve online processes and experiences to promote user-centered design
- Translated research into sound design decisions
- Established structured design systems for information architecture and user experience
- Learned the demands and constraints of time, resources and budget of a project in the development cycle
- Collaborated in project groups with project managers, graphic designers, and developers on a daily basis
Internships
User Experience Design Intern | NASA Ames Research Center- Mountain View, CA (06/2009-9/2009)
- Worked on a proof of design concept for a mobile application for an existing training management tool
- Collaborated with the STAR development team to design wireframes for new module features.
Usability Consultant Intern | Walter Reed Army Institute of Research (WRAIR),Washington D.C. (02/2009)
- Conducted usability testing at the Gorgas Memorial Library to contextualize library services to support customer’s workflow within WRAIR.
- Created and deployed a customer feedback survey to inform decision making for the Gorgas Memorial Library homepage redesign
UI Software Engineer Intern | Websense- San Diego, CA (12/2005→08/2006)
- Documented and established Websense User Interface Guidelines
- Facilitated usability testing on prototypes of new features
- Led and facilitated demo meetings for engineering department and upper level management
- Contributed toward efforts to globalize the Websense Enterprise manager according to User Interface Guidelines
Awards and Publications
2009 WebAward- Best of Industry, for Outstanding Achievement in Web Development: View Award
Role: Lead User Experience Designer
Fang, A. T., Khozein, R., Mendez-Baiges, S. M., and Shin, E. Y. 2009. eXtend: reducing e-waste through redistribution of local it. In Proceedings of the 27th international Conference Extended Abstracts on Human Factors in Computing Systems (Boston, MA, USA, April 04 - 09, 2009). CHI EA '09. ACM, New York, NY, 2817-2822. Download Paper
Relevant Coursework
Graduate
- Advanced Project and Social Computing Design
- Application Platform Configuration (Drupal)
- Content Management Systems
- Contextual Inquiry and Project Management
- Design of Complex Websites
- Evaluations of Systems and Services
- Graphic Design
- Introduction to Statistics and Data Analysis
- Information Architecture
- Information in Social Systems: Collections, Flows and Processing
- Interface and Interaction Design
- Network Computing, storage, Communication and Processing
- Principles of Management
Undergraduate
- Human Computer Interaction
- Cognitive Aspects of Multimedia Design
- Cognitive Ethnography
- Programming Methods for Cognitive Science
- Cognitive Engineering