People often ask me why I decided to pursue Human Computer Interaction as a career path and my answer is always very simple: User experience design is a means of helping and benefiting people’s lives. The field of human computer interaction is about designing intuitive and innovative solutions to help others. Human computer interaction at its core is about bridging the gap between humans and technology by gathering empirical data to support design. We live in an age that is eager to explore and improve upon uses of technology therefore it is fascinating to see how technology continues to evolve and play a larger role in people’s day-to-day tasks and take part in designing and defining new interactions.
The ideation process often demands long hours, numerous coffee refills and unwavering commitment to users- but the research and exchange of perspectives makes it worth all the effort because it allows user needs to organically inform design decisions. The method of contextual inquiry deconstructs preconceived notions and mental models of how an interface should look and function, and allows user data along with industry best practices to guide user interface design.

Photo Credit: Mick McQuaid
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